The National Telecommunications Regulatory Authority of Egypt (NTRA) directed on Monday mobile operators to provide a bundle of offers to disability challengers, in conjunction with the International Day for People of Determination.
These offers include a double package upon buying a new mobile line and getting exempted from paying administrative fees while using mobile wallets to pay due invoices or utility bills, according to NTRA’s statement published on Monday.
People of Determination will also receive a cash-back from the value of administrative fees that could be utilized in mobile wallet services. They will enjoy these offers during the current month.
The Company also highlights its significant initiative that made for the disability challengers and gave them the opportunity to integrate in the society, during the International Day for People of Determination.
NTRA believes in the importance of empowering them to utilise modern technologies which make life easier for them and raise business productivity, according to the statement.
NTRA launched the service of receiving and resolving complaints in Sign Language, that can be carried out via video calls on NTRA’s website, through which complaints are received, followed-up and resolved, the statement added.
The statement also mentioned that the company provided new mobile lines for disability challengers with 50 percent-discount on monthly packages by all telecom operators in the Egyptian market.
However, NTRA’s operators were directed to give priority to people of determination by immediately finishing all their transactions at branches so that they would not wait for a long time.
The operators were directed to develop equipped facilities at their branches and outlets, in compliance with Egypt’s Engineering Code, to meet the people of determination’s needs, the statement said.
