The National Commercial Bank (NCB) announced today the launch of ”Alahli Mobile” Service for account queries and for executing banking transactions via smart phones. The launch of the new service came as part of NCB commitment to utilize the latest banking applications and technologies, and was a step taken to boost the sophistication of the financial transactions for customers.
The new service also indicate the Bank’s focus on innovation and keeping pace with development in the field of information technology, in addition to considering high levels of protection for electronic banking.
In a unique precedent, “Alahli Mobile” will provide the service of cash withdrawal from ATM locations without the need for an ATM card, whereby the user can obtain this service through “Alahli Mobile” via smart devices.
Mr. Adel Al Howar, SEVP, Sector Head of IBS & Senior Officer for Central and Easter of NCB, confirmed the above and pointed out that the step came in the context of the rapid development of NCB e-services and the development of its self-banking services.
He went on to state that they were very proud of offering new and innovative solutions to their customers.
Mr. Al Howar explained that the step was taken within the strategic framework of the Bank aiming to enhance communication with customers by meeting their needs and aspirations. This approach was based on the Bank’s vision to provide innovative and comprehensive banking solutions for its clients.
He added that such e-service was the most recent one of those innovations and solutions.
About “Alahli Mobile” services, Mr. Al Howar said that the service would enable customers to do many transactions such as queries about their bank accounts, money transfers between accounts, internal remittances among customers, and other operations such as payment, government payments, express transfers and cash withdrawals.
It is worth mentioning that NCB had won many awards in connection with Information Technology, the most recent of which was the Middle East IT Award, as the best bank in the field of electronic banking, from the Middle East Excellence Awards Institute. It is an award given to financial institutions that apply the best practices in the use of information technology and communications.
Ameinfo
