National Bank of Egypt (NBE) eyes adding new 10 interactive teller machines (ITM) within the upcoming period, Alaa Farouk -head of retail at NBE- told Amwal Al Ghad Sunday.
The ITM allows the bank’s customers to have access to most of bank’s services through auditory and visual communication with staff through 24/7 video conference capabilities, the official stated.
It also offers innovative visual technology to customers to conduct their different banking needs.
Head Farouk announced that NBE, Egypt’s biggest state-run bank, targets inaugurating 30-40 new branches by the end of current fiscal year among its plan to open 200 branches within the upcoming three years.
The bank has succeeded to enter the ITM into the banking sector by adding three ITMs, the official clarified, adding that it keens on adding more ITMs in the coming period.
National Bank of Egypt is currently owning more than 360 branches, he clarified
According to Farouk, the retail portfolio of NBE reached around 34 billion Egyptian pounds until now and aims at boosting it to 40 billion pounds at the end of fiscal year 2015-16